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Select Join on the Home page. From the iPhone or iPad app The iOS application is an executable program that provides you with the ability to participate in meetings from either your iPad or iPhone. Open the app and login with your Active Directory AD credentials this is usually your email username. Choose Join a Meeting. Open the Outlook calendar. Select the appointment. Click on the URL to join the Zoom meeting. From Chrome The Chrome extension is a software component that provides you with the ability to participate in meetings from your Chrome browser on your personal computer.

Open Chrome browser and choose Apps. Choose Zoom. You will be prompted to Join a meeting or Start a meeting. If your email address in Canvas does not contain the full spelling of your last name, you will see an error message when you attempt to use Zoom in Canvas's course navigation. To resolve this issue, please copy the error message and email it to zoom ucsd. The same issue that causes the Zoom error described above will prevent cloud recordings from appearing in My Media until it is resolved.

If you need the video to be available immediately, you'll need to download the video from Zoom and upload it to Kaltura manually. Slow internet speeds or monthly data caps enforced by your ISP may make downloading and uploading your Zoom recordings infeasible. If this applies to you, reach out to kaltura ucsd. When you reach out, please provide the following information:.

By sharing the Zoom recording links directly, some of your students may have trouble viewing the recordings. Because of access issues, and because the recordings become unavailable after 30 days when shared this way, we recommend a different method of making your recordings available to students. When you have a Zoom meeting recorded in the cloud, the recording is automatically added to the meeting owner's My Media space in Canvas in about 24 hours in rare cases, it can take up to 72 hours.

In order to make the recording visible to students, you will need to publish it to Media Gallery or embed it in your course content.

These step-by-step guides from our Multimedia Services team will walk you through that process. Zoom allows you to capture multiple views of your meeting and save them all during cloud recordings.

Each of these views is then automatically copied to your My Media area in Canvas. We recommend that you fast-forward to any section of the video where screen sharing occurred to identify quickly which video you prefer.

If you wish to preserve both copies of your Zoom recording, you may want to rename the videos to help you identify which video is which at a later date. For more information about managing your course videos, see the Videos in Canvas page. To disable unwanted recordings of future meetings, go to your Zoom settings and check only the options for the recordings you want to access in My Media.

If you have set up breakout room pre-assignments, but when you open breakout rooms, some students are not sent to the proper room, it is because they are not signed into Zoom with the email address that you used for them when setting up the pre-assignments.

There may be two reasons for this:. Direct your students to sign in using SSO at ucsd. So that you can require students to sign in to their UCSD Zoom Pro accounts before they join a class meeting, turn on "Only authenticated users can join meetings" in your Zoom settings.

Then, in the Meeting Options for your Zoom lecture, check the box for "Only authenticated users can join," then choose "UCSD Only - please verify your attendees' domains" from the dropdown menu, and click Save. After making this change, we recommend sending an announcement out to your students explaining that they will not be able to join the next class meeting without being signed in to their UCSD Zoom account.

They can sign in using SSO at ucsd. After following the steps above, there still may be a few students who are not automatically placed in breakout rooms. In these cases, please email us the names and email addresses of the students experiencing the issue at zoom ucsd.

When scheduling your class meeting, under Meeting Options, check " Only authenticated users can join. Please note that users who do not have ucsd. So, please be sure that registration is not required for these class meetings. Your iPad and computer must be connected to the same WiFi network in order to use this option. If you're having trouble, check to see if they are on different networks.

If they are, connect to the same network on both devices, then try again. If you tap Trust or Don't Trust but t your answer isn't accepted, or if the Trust alert won't appear, follow these steps. Try again after each:. If you still need help, contact Apple Support. Toggle navigation. Zoom Training. From Zoom Zoom trainers host free and interactive live-training webinars daily.

Get Started In order to get started using your new Zoom Pro account, sign in at ucsd. Require authentication So that you can require students to sign in to their UCSD Zoom Pro accounts before they join a class meeting, be sure that "Only authenticated users can join meetings" is turned on.

This is recommended for security. Chat Consider chat settings carefully taking both engagement and security into account. To schedule your meetings, follow these steps: Select Zoom on your course navigation menu.

Click the blue Schedule a New Meeting button in the upper right of the page. Select the settings you would like for your Zoom meeting.

Topic : Enter in a name for your session. Scheduling options : Select the date, start time, duration of meeting, time zone, and whether or not this will be a recurring meeting.

Security options : Check Passcode to require a passcode for the meeting, and Waiting room to put participants in a waiting room when the enter the meeting. Passcodes are embedded in the Join button students use to enter the meeting in Canvas. So, you do not need to share the passcode with anyone, your meeting will be protected, and your students will be able to enter seamlessly from the Zoom link within Canvas. If you use the waiting room, you will need to admit participants into the meeting manually.

Audio and Video options : Select whether or not you would like to use a webcam and whether to allow your students participants to share webcam video. For the audio options, we recommend selecting both so that if your students have any trouble with using their computer audio they can easily dial in to the meeting via a phone as well. Meeting options: Select the options that you wish to use.

If there are meeting options you wish to enable that are not available, you may enable those in the Zoom web portal after you have finished scheduling the meeting in Canvas. For all lecture meetings, we recommend the following: Uncheck "Enable join before meeting.

If you'd like additional staff to have host-like controls in the meeting, you can assign a co-host from within Zoom at any time during your meeting. Click the blue Save button at the bottom of the page. A meeting summary page will appear. On this page you can view the join URL or the meeting invitation.

You can navigate away from this page by clicking Course Meetings in the upper left of the page to go back to your course's Zoom landing page. You can navigate back to the meeting summary page at any time if needed. Becoming fluent with the following controls will help your class meetings run smoothly.

Screen share For an overview, watch this video guide about how to share your screen. If possible, share a specific application e. Breakout rooms For an overview of breakout rooms, watch this video guide. You can create breakout rooms during a meeting or pre-assign them.

Pre-assignments for breakout rooms can be made in Canvas when creating a meeting. The course roster will be pre-populated. Students who do not have a UCSD Zoom Pro account will be grayed out and instructors will need to add the users to a breakout room during the meeting.

Pre-assignments for breakout rooms can also be made in the web portal , but will not be linked to your class roster. Click on the name of your meeting, scroll to the bottom of the page and select "Edit this meeting," then check "Preassign breakout rooms" under Meeting Options. When breakout rooms are started, participants who are not assigned to breakout sessions will remain in the main meeting when the rooms are started. Hosts or Co-Hosts can assign participants to breakout rooms during the meeting.

A co-host can leave and join any breakout room only if they join a breakout room assigned to them by the host first. Polls For an overview of polling in Zoom meetings, watch this video. Polling questions can be added via the web portal ucsd. Click the meeting you want to add questions to. The option to add poll questions will be at the bottom of the page. Max: 50 polls for one meeting, with 10 questions each.

To allow for polls to generate a Canvas assignment, navigate to the Zoom link in the Canvas course navigation. Then, choose Enable. After class, allow processing time after the meeting for the assignment to be automatically created and for student results to render. The assignment will be automatically out of points. The assignment cannot be automatically graded. The meeting owner can also download a report of the poll results in the Reports tab of the web portal. Managing Participants Hosts and Co-hosts are able to manage participants from the Participants window.

This is how you will mute participants, stop their video, and remove them from the meeting if necessary.

     

- UC San Diego Zoom - Video and Web Conferencing

 

View Details. Q: Do I need any special software to participate in the virtual meeting? A: We will be holding virtual meetings using a Zoom Webinar.

Once you access the meeting, you will be prompted to download and run Zoom. Click here to view a short video demonstrating how to join a Zoom meeting. Q: I cannot connect to the meeting. What should I do? A: Ensure that Zoom meetings are able to get past your firewall then try to reconnect to the meeting. Q: My meeting is stuck on "Waiting for Host to start this webinar" and it is past the start time. Has the meeting been delayed? A: Occasionally, users waiting for the webinar to begin will get stuck on "Waiting for Host…" once the meeting begins.

If you notice that the meeting should have begun, try to reconnect to the meeting. Q: I am an attendee. Will I need a microphone or video camera? A: You will not need a camera or microphone as they will be turned off for all attendees. Q: How can I test to make sure my audio works? If you hear the sound that is played, then your audio is working properly. Q: My connection to the video is inconsistent and regularly interrupted. How can I fix this?

A: This is most likely the result of end-user internet connection instability. We recommend minimizing other internet usage in order to maximize bandwidth for the livestream. Q: Will the slides and Zoom recording file be available for access at a later time by those of us who are registered for the conference? A: This will be determined on a conference-by-conference basis. Q: Can I claim credit if I watch the recorded version of the conference? A: Only attendees who viewed the conference in its live setting may claim credit.

Q: My connection to the video dropped out temporarily. Will this affect my continuing education credits? A: This would not affect your continuing education credits. Users are responsible for reporting hours attended when claiming credit online after the conference.

Q: I am watching the conference now but I may need to move to telephone. How do I transfer from video to telephone? A: In the meeting invitation, phone numbers are provided so users can dial in via telephone. Call in to the first number provided. If the connection is unstable, the best number to dial into next would be the one that is geographically closest to you. Q: I cannot see the speaker. Is my Zoom client not working properly? A: Speakers have the options to show themselves or not.

If they are sharing their screen, you should be able to see their slides. Q: The conference I will be attending has been transitioned from in-person to virtual. Will the agenda - including the time of the talks - remain the same? A: The agenda will remain the same per the most recently disseminated agenda barring no technical difficulties.

Q: How will continuing education credit documentation and credits work with the virtual conference format? A: Attendees are responsible for providing sufficient contact information when registering for the conference. Log in to the Zoom call using your first and last name.

If you dial in via telephone, please email us at ocme health. Evaluation links will be sent to all registered attendees after the conference has ended. Attendees should claim credit commensurate to the number of hours they viewed the live content. Q: How can I ask questions to the speaker during the meeting?

All questions will be reviewed and asked to the speaker by a moderator at the end of each speaker's session. Additional Navigation. For Learners. Zoom Meetings Page Content. Page Content Two. Show additional content areas below.